Cancellation Policy: Client agrees that it is the Client’s responsibility to notify the Coach 48 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting and will attempt in good faith to reschedule the missed meeting. Meetings missed with no notification will be billed at a flat rate of €50-.
Termination: Either the Client or the Coach may terminate this agreement at any time with 1 week written notice.
Services: The parties agree to engage in a defined Coaching Program through an agreed combination of in-person, internet, and telephone meetings. Coach may also be available to Client by e-mail and telephone in between scheduled meetings as defined by the programme or by prior agreement. Coach may also be available for additional time, per client’s request on a prorated basis rate of €120/hr (for example, reviewing documents, reading or writing reports, engaging in other client related services) outside of coaching hours.
Procedure: The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time.
Client will arrive/call punctually for each session.
Coaching fees are to be paid in advance.
Additional costs incurred (inc. communication if any) are to be paid by client.
Confidentiality: The coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality by the ICF Code of Ethics but is not considered a legally confidential relationship (like in Medicine or Law). The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose.
Certain discussions may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, professional development, and/or consultation purposes.
Limited Liability: Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.
This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.
If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days) after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.